Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without indicating reasons.

The right of withdrawal is valid for fourteen days starting the day that

  • you or any named third party unlike the forwarding company takes possession of one or more goods that you have purchased in a unitary order and have been delivered unitarily;

 

  • you or any named third party unlike the forwarding company takes possession of the last good that you have purchased in a unitary order but has been delivered in partial shipments;

 

  • you or any named third party unlike the forwarding company takes possession of the last partial shipment or last part of a good that has been shipped in parts or partial shipments.

 

To exercise your right of withdrawal you have to send us (Linser Industrie Service GmbH, Camp-Spich-Str. 70, 53842 Troisdorf, Ph: +49 2241 – 265 67 00, Fax: +49 2241 – 265 67 99, Email: info@linser.eu) a distinct declaration (e.g. letter, fax or email) of your decision to cancel this contract. In doing so, you may use our disclaimer.

To adhere to the statutory period it is effectual to send your declaration before the expiration of the statutory period.

 

Consequences of Withdrawal

If you withdraw from this contract, we have to retransfer every payment including delivery costs (except for additional costs for that were caused on your behalf by indicating any other shipment than our standard shipment) immediately and within fourteen days starting from the reception of your withdrawal.

This refund will be done by the same means of payment that you chose for your initial payment unless declared differently; in either case we will not charge any premium.

We are allowed to refuse the refund of parcel shipments until the reception of the parcel or your proof of dispatch whatever occurs first.

Bulky goods will be collected by us.

You are obliged to return parcel shipments immediately and latest within fourteen days starting from the day you inform about your withdrawal or return your goods.

You adhere to the statutory period by dispatching the goods before the end of the fourteen days term.

You account for any costs caused by the return of parcel shipments and transport of bulky goods.

The transport costs for bulky goods are rated 300 EUR maximum.

You only compensate for possible depreciation if the depreciation was caused by inappropriate handling while inspecting the good’s properties and condition.

 

Criterion of Exclusion

The right of withdrawal is not valid

  • for non-prefabricated goods and for which fabrication an individual selection is significant or goods being tailor-made for consumer’s needs;

 

  • for goods that spoil quickly or which expiration date will exceed quickly;

 

  • for alcoholic beverages which price was agreed upon at the conclusion of the contract but which delivery is at the earliest 30 days after conclusion and which pricing is subject to market changes that are not influenced by the corporation;

 

  • for newspapers and magazines with the exception of standing orders.

The right of withdrawal expires prematurely for deliveries

  • of sealed goods that are due to health protection or hygiene unable to return if the sealing was removed at reception;

 

  • of goods that were mixed inseparably with other goods after reception;

 

  • of audio and video files or computer software in sealed packaging if the sealing was removed at reception.